Last Updated: 23/04/2026

Please read these Terms and Conditions carefully before using the KSL Distribution website or placing an order. By accessing our website or purchasing from us, you agree to be bound by these terms.

1. About Us

KSL Distribution ("we", "us", "our") operates the website located at www.caso-design.co.nz 
We sell vacuum sealing products and related accessories to customers in New Zealand. These Terms and Conditions govern your use of our website and the purchase of products from us.

2. Eligibility

By placing an order, you confirm that:

• You are at least 18 years of age, or are purchasing with the consent of a parent or guardian

• You are located in New Zealand

• All information you provide is accurate and complete

3. Product Information and Pricing

We take care to ensure product descriptions, images, and specifications are accurate. However, we do not warrant that all product information is error-free. If you discover an inaccuracy, please contact us and we will investigate.

All prices are displayed in New Zealand Dollars (NZD) and include GST where applicable. Prices are subject to change without notice. The price applicable to your order is the price shown at the time you complete your purchase.

We reserve the right to refuse or cancel any order where a pricing error has occurred, regardless of whether the order has been confirmed. If this occurs, we will notify you promptly and issue a full refund.

4. Placing an Order

When you place an order through our website:

• You are making an offer to purchase the selected products at the stated price

• We will send you an order confirmation email, this is an acknowledgement of receipt, not acceptance of your order

• Your order is accepted when we dispatch the goods and send you a dispatch confirmation email

We reserve the right to decline any order at our discretion, including in the event of stock unavailability, payment issues, or suspected fraudulent activity.

5. Payment

Payment is required in full at the time of purchase. We accept the payment methods displayed at checkout. All payment transactions are processed via secure third-party payment providers. We do not store your card or banking details.

If your payment cannot be processed, your order will not proceed and we will notify you by email.

6. Shipping and Delivery

Shipping and delivery terms are governed by our Shipping Policy, which forms part of these Terms and Conditions. Please read it carefully before placing your order. By completing a purchase, you confirm that you have read and accept our Shipping Policy.

7. Returns, Refunds and Exchanges

Returns, refunds, and exchanges are governed by our Returns & Refunds Policy, which forms part of these Terms and Conditions. Your rights under the Consumer Guarantees Act 1993 are preserved in full and are not affected by any limitation in these terms.

8. Consumer Guarantees Act 1993

Nothing in these Terms and Conditions is intended to limit or exclude your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986. Where there is any conflict between these terms and those Acts, the Acts will prevail. Specifically:

• We cannot exclude liability for a failure to comply with a consumer guarantee

• We cannot require you to accept a lesser remedy than you are entitled to under the CGA

• We cannot charge you for remedying a product failure

9. Limitation of Liability

To the fullest extent permitted by law, and subject to your rights under the Consumer Guarantees Act 1993, our total liability to you for any claim arising from your purchase or use of our products is limited to the purchase price of the relevant product.

We are not liable for any indirect, consequential, or incidental losses, including loss of income, loss of profit, or loss of data, except where such liability cannot be excluded under New Zealand law.

10. Intellectual Property

All content on the KSL Distribution website, including text, images, logos, graphics, and product descriptions, is owned by or licensed to KSL Distribution. You may not reproduce, distribute, or use any content from our website without our prior written consent, except for personal, non-commercial use.

11. Website Use

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

• Use our website to transmit spam, malware, or any unlawful content

• Attempt to gain unauthorised access to our website systems

• Engage in any activity that disrupts or interferes with our website services

We reserve the right to restrict or suspend access to our website at any time without notice.

12. Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only. We do not endorse, control, or accept responsibility for the content or privacy practices of any third-party site. We encourage you to review the privacy policies of any site you visit.

13. Privacy

Your personal information is handled in accordance with our Privacy Policy, which forms part of these Terms and Conditions. We comply with the New Zealand Privacy Act 2020.

14. Governing Law

These Terms and Conditions are governed by the laws of New Zealand. Any disputes arising from your use of our website or purchase of our products will be subject to the exclusive jurisdiction of the New Zealand courts.

For consumer disputes, you may also seek resolution through the Disputes Tribunal (for claims up to $30,000) or the Consumer Protection team at the Ministry of Business, Innovation and Employment.

15. Changes to These Terms

We may update these Terms and Conditions from time to time. Updated terms will be published on our website with a revised effective date. Your continued use of our website after changes are posted constitutes your acceptance of the updated terms.

16. Contact Us

If you have any questions about these Terms and Conditions, please contact:

• Caso Design - Operating via KSL Distribution

• Email: admin@ksldistribution.co.nz

• Website: www.caso-design.co.nz